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  • This was our first time at this chain & we were pleasantly surprised at the atmosphere & the menu selection. We were happy with the flavor of the hand crafted cream soda & impressed that it was served in chilled mugs (like A&W used to do before all the ones near us went out of business). We arrived for lunch around 2pm on a Friday afternoon & it was not too busy but also not empty. We noticed the prices were surprisingly less expensive than Applebee's (all you can eat soup & salad for $7.95 compared to Applebees which is $9.99 & we had a bad experience at the Gilbert & Baseline location recently & don't plan on returning there) so that was a good sign. As an appetizer we ordered the queso & white corn chips. There was a choice between chili & pork, we chose chili to compare it with Chili's. We enjoyed it more than any other queso we have tried (& we have tried a lot) the problem was there weren't enough chips & I didn't detect a hint of salt on the chips at all. Since there weren't enough chips & no one came to check on us we didn't get to finish the queso as we would have liked because it was good & we were hungry. For lunch my daughters shared: Deep Dish Ravioli (Creamy cheese?filled ravioli, Italian sausage and pepperoni, layered with BJ's signature five cheese blend, Parmesan cheese and marinara sauce. Topped with fresh chopped basil.) which also was served with a garlic knot. When the waitress heard they were sharing she asked if they would like an extra one but they don't eat much so we declined. The waitress was thoughtful enough to bring an extra plate as well. My husband ordered rootbeer wings which were served with celery & ranch. I ordered the BJ's Barbeque Lunch Platter (A pulled pork slider and a Jallelujah?spiced chicken breast, crispy?thin or wedge?cut seasoned fries, BJ's signature coleslaw garnish and BJ's Jeremiah Red® Ale BBQ sauce.) The chicken was well cooked & moist but was served on top of the fries which made them a bit soggy. For $7.95 I thought it was a good price for that much food. We then ordered a salted caramel pizookie with 4 spoons. We waited quite a while for the dessert to be delivered & in that time we had dirty dishes piled on the table in front of us which no one came to remove. Finally my husband took it upon himself to move them to a nearby table AFTER the dessert was served to us & we were having trouble reaching it in the center of the table because of the other plates littering the table (which should have been removed long ago, or at least by the person who served the dessert). Our bill came to $61 which includes 3 entrees, appetizer & dessert plus 4 hand crafted sodas which I find very reasonable. We also signed up for the Rewards Club but I don't much about it yet other than you get 1 point for each dollar you spend. We definitely plan on going back to try out more menu items & we are hoping the service will be more prompt the next time.
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