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http://www.openvoc.eu/poi#funnyReviews
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  • Guard your credit cards!!! They played 3 card monty with my credit card and double-charged me. They claimed to have over-charged me on my meal, then asked me to insert my card to refund me the amount. Problem was - they never over-charged me - that was someone else's receipt (different credit card number) which I didn't notice, I just thought they were being nice/honest. When I received my cc statement and saw that I was double charged, I discovered the error on the receipts and attempted to resolve the matter civilly with the manager (the non-Japanese lady) who was very rude to me, told me that I was wasting her time, and that my business (including the 5 other people I brought with me the night we ate there) was not worth the refund - which was $25. Naturally, as they have two receipts with my credit card - I can't prove to the CC company what happened, so I lose. Not only is she rude to me, she is very rude and demeaning to the Japanese staff she's hired, so much so on a previous visit I actually had to console our server from how she was treated. Based strictly on how this manager treats people, I would not eat at this restaurant again. I gave her the opportunity to provide great customer service, and I would've returned and spent a lot of money there over time, instead - she thought it was better to make $25 and run.
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