I don't understand some of the bad reviews on here. If a pet shop had every animal in the owner-desired sized cage, the shop would have 10 animals for sale. To complain about the box an animal comes home in, really? The fast is, the animals here are healthy, and staff is highly knowledgeable, if they aren't they're let go. People are so quick to complain this day and age, but how many people stop and compliment? This shop is amazing! The owners have no end of love for what they do! it is HARD to run a business that has live merchandise. You have to cut them a little slack. If you want a bad pet shop, check out jack's Pets here. They run around pointing fingers at puppy mills, but they SOLD puppy mill dogs for 60 years!