Close, quick, yummy.
I love that there are TONS of vegetarian options. My favorite is the Caprese - mostly because I am a cheese addict. My co-workers tell me that the one with turkey and chiles is fantastic.
The service is personal and friendly, and they are really quick.
What I don't love are the prices. I always think it's a little spendy for a sandwich and some chips for lunch, but then I take a bite and I forget.