Don't know why I continue to go to Einstein. Must be because my kids like the potato bagels so much. I will have to agree that they are pretty good - doughy and yummy toasted w/ cream cheese. As for the other bagels, they don't compare to "real" NY bagels. I keep searching for something healthy on the menu but cannot find it. I ordered a turkey sandwich on a thin bagel. It was alright, but the service at this Einstein was undesirable. It took the help 15 minutes to get out one toasted bagel and the turkey sandwich. Not too many customers and 4 employees trying to assemble a sandwich. I wanted to jump behind that counter and show them how it's done!