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  • I want to give the guys working today the benefit of a doubt, but they didn't make it easy. Capriottis is a good chain sandwich shop, well ahead of subway and on par with places like Jimmy Johns but with more calories. It's got a decent comfort food sandwich style menu. Prices are a little more expensive but the sandwiches are usually pretty well loaded. I've been to this location before in the afternoon around 3pm. I was in and out. This time, I stopped in at 11:32 am. There were two other people ahead of me already waiting for sandwiches. I ordered the pastrami and proceeded to wait. No problem: day off and have a fully charged cell phone. It would've been nice to know the woman in front of me ordered a dozen sandwiches. The guy after her and I waited, cell phoned, and watched ESPN. While waiting one guy who called in an order walked in a grabbed his; but his was already done I'm sure. 30 minutes go by and eventual the 12 sandwiches are done. 3 more minutes and the guy in front of me gets his sandwich, and as he does two people walk in. A woman orders a turkey sandwich and a younger guy orders a pastrami. In 4 minutes the woman gets her turkey sandwich and is out the door. Okay, maybe a cold turkey sandwich takes less time and effort to make. Sure. When the kid after her got his pastrami sandwich after me. That was when I knew It was bad review time. At 12:46, over an hour later, I did receive my pastrami. And it was good. But not worth over an hour of my time. I contemplated walking out multiple times, but I figured "any second now." Advice for locals who plan on coming here: call ahead of you know what you want. Please don't let this review deter you from other capriottis.
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