LIke Eric M I'm still up in the air on this place. I've only been there once for a lunch and there were definitely a lot of people behind the counter for not much food coming out. I waited about 15 minutes behind only 3 people in front of me in the line. I ordered takeout and waited another 5 minutes to pick it up.
When I got back to the office to eat my lunch I'd found they'd given me the wrong thing. I ordered the string fries and received the sweet potato fries. Not that they weren't good - they were - but it wasn't what I ordered. I also ordered a quarter chicken (not the white meat kind for an extra $3) and it was good, but not big at all.
Maybe because I live in the heart of little portugal and have 2 fantastic Churascuria within a block of me, I thought it was disappointing.
But I'm not giving up. Because it's right close to my office and I think they're trying I'm going to give it another shot in a couple weeks and see whether the process and the chicken has improved.