I came here twice one for my nephews party and once on a Friday night. The first time we enjoyed it with my 2 year old son it was slow and they had one area to jump so we were allowed to jump next to him. On the 2nd trip it was very busy. I like the fact they had separate areas by age but in the toddler area they didnt let me or my nephews with him. So of course i paid for a whole hour and he didnt jump and no refund was given. It was late and no toddlers were eve. In there and still they wouldnt let me be by my sons side. Wont be back until he is old enough to jump by himself