I have really mixed feelings about this place. I have only been here once, admittedly - however, the wait times were absurdly slow. I thought this would be a quick and easy place to eat before a movie. Total opposite!
Our food took an hour to arrive. It wasn't a complicated order by any means, we were only a group of three and the restaurant was buzzing with little groups of people but not slammed. The server came by to apologize multiple times for how long it was taking - and even brought us salmon sashimi to make up for it (that was nice of her). The kitchen is visible (you literally sit bar style around the kitchen) - and nothing appeared to be wrong. Just slow cooks.
Despite being super hungry, frustrated and running late for our movie however - the food was delicious and I can't deny it. It was guilty pleasure, Japanese comfort food goodness.
I would say, if you are fine with having to spend a couple of hours in a restaurant that basically only serves rice bowls and should have these orders down to a science...then go for it, you certainly wouldn't be let down by the taste!