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  • I come in here often and it's really good. The best shaved ice I've had. However, I stopped in 25 minutes before they were closing and the staff members seemed less than thrilled to see us, I get they were trying to close but the girls working spoke to us only with attitude and rolled there eyes at everything my sister and I said. After we left 15 minutes BEFORE they closed they locked the doors early, as soon as we got out. This is by far the worst customer service I've ever had. I will only come back if I see the staff had changed. Had I been acting this way while I was on the clock I would have been written up. There wasn't even a manager present, and if there was you couldn't tell.. every employee working was around the same age (17-19) and wearing the same tshirt and jeans. I was very embarrassed as I was bragging about how much I love this place to a friend and brought her in to the store for her first time tonight. It was not a pleasant atmosphere to be in, I felt uncomfortable waiting for my shaved ice to be done and I couldn't wait to get out of the store.
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