I decided to take my son here for his birthday and I wish I would have chosen something else to do. We went on a Wednesday. The facility is clean and the ladies up front do their best to keep traffic moving in and out. The only reason for the low review is because I found it very cramped. They had a field trip going on that day and it was poorly organized. My son was constantly getting pulled and pushed by bigger kids. I was ready to leave after the first five minutes but we ended up staying almost an hour.
Pros: clean, lots of stuff to do, booties to cover socks in the bathroom
Cons: not enough small tables for the children to eat at, too many kids at one time, not enough staff on the floor