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  • I opt for a manicure/pedicure at least once a month, and due to time constraints I opted to try Essential as it is close to where I live. This is a "cute", clean and bright location - and there were plenty of staff available to provide service, however, the positives for me stop there. I needed one gel nail fixed, and wanted an overall fill (I was about 3 weeks into my current set). I was initially quoted $35. During the fill, was told for an "extra" $5, I could have "a pretty pink gel", of which I politely declined (up-selling). Then, the entire fill took 1.5 hours. Far too long compared to regular salons. Finally, I went to pay - and was told it would be $55. $6 dollars to fix the nail, and another extra charge for the white tips (which I already had previously). I'm a fan of transparency and don't appreciate price surprises, or slow service. The end product looked "okay", however, I've had much better for a cheaper, more efficient experience. I'll take my business elsewhere. Should you choose to go - be sure to pay upfront to avoid any secret charges.
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