Sometimes you think you are getting a good deal and then you get run through the ringer and inconvenienced . What a joke this branch is. I sign up for a deal for my dependent and myself. 6 months go by and we get stopped at the check in desk saying the picture isn't my dependent's picture. Have to be delayed and miss part of our class because we now have to go to the office so they can straighten out THEIR mess. Come to find out that they claim someone missed a keystroke when signing up someone else AFTER us. So instead of fixing the other persons my dependent has to start completely over and get a new card and member number. OH I am not finished...then we had a balance on our cards so that we could buy shakes without carrying cash. The balance doesn't transfer. Go to them to explain and they tell us that they CAN'T find anything on their records. OH but ironically they find a balance exactly what we had on the other/wrong persons records. BUT can't transfer that cause it might be their money. They are a JOKE!! Go somewhere else and save yourself!!!