Been a few more times and one thing I've noticed is my bowl is never made the same way. Like, one time I might have the red onions tossed with the seafood and selected sauce, but the next they're just laid raw onto the rice or salad. Other times I get large scoops of seafood and e next it'll be like five pieces that don't even come close to fillin the scoop. It's a staffing and training issue. Seems like they have different staff each time, and the managers are trying to train on the fly. I'll be honest the inconsistency has kind of turned me off to this place. That, and the obvious frustration by staff in taking orders because they haven't been trained well. I still like the food and think it's a unique healthy option, but the staffing problem makes it inconsistent.
I also noticed the seafood scoops got smaller than right when they opened. Finally, in a place serving fresh and raw seafood seeing a dirty and disorganized back of the house behind the assembly line is disconcerting. I'm willing to look past it but others who have been in line with me have brought it up so they might want to address that too.