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  • We have been Stein Club members for years and have had really positive experiences in the past with Gordon Biersch. We have attended Stein Club and Passport parties as well as classes with Brewmaster Lovelady. We loved all that. Unfortunately, all good things apparently must come to an end. We have noticed a decline in the quality of service, food and beer over the past year or so. We have visited less and less because of it. Tonight may be the last night we ever go there. The food was terrible. We had appetizers which were featured. The fried onion stack tasted worse than fried onions in a can .. like they were triple dropped in the fryer. There was no onion in there at all as far as I could tell... the filet mignon sliders were supposed to be 2 ounces... well if they were a half an ounce that is generous. They were tasteless and smelled like old beef. The brats were tasteless. The pretzel roll was probably the best thing we ate... and that's not saying much. Even the mustard was tasteless and old tasting. We have always loved the beer but this evening, even the beer was bad. The Maibock was flat and tasted turned. The Pilsner was underwhelming and also flat... far beneath our prior experience. Happy Hour prices for beer went up and no one informed us of that. We complained to the manager who pretended to care and do something or another on the register but when it came time to pay the bill... which took forever to get.... nothing had been done to compensate us for the terrible service, terrible beer and terrible food. It was abysmal in every possible way. We have always been good customers and good tippers. They have lost good customers tonight. If this was the first time, we might have ignored one bad experience but, this has been a long time coming over the past year or so. Sorry. No more. Or No Mas.
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