If you enjoy thoughtful competent employees do NOT bother coming here. Arrived to this location looking to grab a light lunch. When we came thriving the doors we saw automated order pads and thought what the heck lets give it a try because there's a decent line. After building our order to our personal tastes we attempted to pay through the attached card reader. We stood there for a few minutes trying different cards/swipe speeds/swipe directions to no avail. We finally decided to just go up the counter to order seeing as how the line was now gone. The cashiers response to us mentioning the issue with the machine was a carefree "oh yea, that one's messed up" followed by a chuckle. If you know there is an issue all it takes it a note on the machine stating so. He then proceeded to ignore us to restock behind the counter as we attempted to order. Very disappointed in Panera. I've always heard great things about the company. So I hope this is a one off issue.