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| - First off, we purchased a used Xterra from this dealership 3 years ago & other than taking FOREVER to do the deal, we had a great experience & I'm very happy with my SUV.
As for TODAY'S experience...
The hubby & I stopped in today to look at a Pathfinder. We saw one that was nice, but not quite exactly what we were looking for. Besides that, we JUST started looking today, so we had no intention of taking anything home today anyway. Sid, our salesman, told us they are doing some special sale this weekend & now have interest rates as low as 1.9%. I was dumb enough to let him get us inside the building. I just wanted a ballpark "out the door" number & payment amount guess-timate.
I should've known better. It took a long time for our information to be taken down. Gave Sid our expected amount down & payment range & he came back with a payment amount DOUBLE what I gave him, full price on their vehicle PLUS some 7 yr warranty something or other & offered us $4700 for my Xterra. NADA on our SUV ranged from $5300 (for POOR condition) to $7200 (good condition). They made my vehicle sound like a piece of crap. Funny, THEY sold it to us. Oh & it has been very well taken care of and I sure haven't wrecked it.
Anyway, when I said "no way", another person named George came out & pushed HARD! Incredibly high pressure sales! Geez! I said we would like to wait about 6 mos, when we were in a better position financially to do this. He had the audacity to strongly suggest we buy something cheaper & tried to sell me on a Rogue instead! I immediately said no & asked where the keys were to OUR SUV & pointed out that they needed to be right here on the table in front of us. He said he wanted to sell us something cheaper, maybe without options we really didn't need anyway, he was going to look it up in his computer & get our keys. He went the wrong direction for getting the dang keys. Then he came back & asked what would be the perfect scenario & how he could earn our business TODAY. At this point, I took a deep breath & repeated what I already told him & AGAIN I pointed out that our keys are not here and that's a problem.
He then went to get our keys, tossed them on the table & said thanks for coming in. We grabbed the keys, got up & headed for the door immediately. Not only did he not get our business today, but he just ensured he won't get it in 6 mos either!
I refuse to say anything bad about Sid because he was an older gentleman that reminds me of my grandfather (who resembled Lawrence Welk). But George was just a dang jerk.
WILL NOT BE BACK!!!
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