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  • Fairly disappointed on how this locations service standards are taking a turn for the worse. I used to always come to this location and the service used to always be amazing, but for some reason it has just taken a turn for the worse. There aren't any new faces serving so I'm wondering why every server is so inattentive. I get here at around 8:30ish and I have to wait to be seated for about 5 minutes. Sure 5 minutes isn't that long but it's pretty long when you stand right in front of the host stand and no one greets you or tells you it'll be a few moments and will turn their head as if trying to avoid you when eye contact is made. Not okay. Once seated my drink did come out right away and it didn't take too long for my server to take my order. My food came out exceptionally fast which made me almost forget what had happened when I had arrived but of course something went wrong. Someone, please, explain to me how you are supposed to eat pancakes smothered in strawberries with no utensils? I asked for hot sauce and syrup and my waitress said if would be one moment. Again about 5 minutes pass and she's walked past me about 3 different times with no hot sauce nor syrup. I actually had to ask a different diner if I could use their condiments and when she walked past and saw this happening apologized still with nothing in her hands! I couldn't believe that had happened. Overall the food was the normal ihop quality that I remember but the service will keep me away for some time, or I'll take the drive to go to another location.
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