My husband and I tried to go here once and never will again. Let me explain...
I was 8 months pregnant and craving some Olive Garden, which I always love. They had built a new building for this location and we saw people going in so we stopped for dinner. We were walking in and a worker asked if we had a reservation. I told her no not yet and she turned us away saying it was a soft opening and it was only for those with reservations. Understandable I guess.. I was sad but we left. Thing was... Not even twenty minutes later my husband gets a call from his work friend, Dustin. He said "Go to the new Olive Garden location! They're opening for the first time and gave us free dinner!" My husband told him the story of how we were JUST turned away and asked Dustin if they had had reservations. He said no they just walked in. I was appalled. If you're going to turn people away, that's fine. But turn EVERYONE away then. I was so mad. You lost a paying customer that would've gone back many times. Now I drive farther to the arrowhead location where I enjoy taking my business. And I was super pregnant! Give a girl some food!