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  • My husband and I previously dined at Verde & initially, our experience was great. Modern atmosphere, unique tasting food and gorgeous presentations. Our waiter Christopher was excellent & highly knowledgeable. Last night after a long work week, we decided to venture to Verde again. Upon arrival, we were told that there would be a 10-15 minute wait. We walked to the bar to order drinks while we waited for a table. Even though the restaurant was packed, there was only one bartender on staff with multiple orders. He was swamped with work and he couldn't properly serve his clients. Many were frustrated. We only received our drinks after multiple comments regarding are leaving. Finally, we got our drinks and we were seated. Christopher was our waiter once again & he is so sweet and professional. He told us multiple times that it would be worth the wait. He really wanted us to have a good experience. However, the night was not a success. I order enchiladas that had a rather interesting flavor. My husband ordered a cheese filled chicken. He loved it. BUT, there was aluminum foil in his food. He proceeded to tell the waiter. The manager came out and explained the situation. He didn't offer to give us any compensation. Once we received the check, we realized that only HALF of the dinner was paid for; even though he had maybe two bites. Amazing Christopher was the only person to offer us free dessert. He insisted that we come back again. He is the star of that facility and they would be IDIOTS to fire him. All in all, we won't be returning to Verde for a very long time. The food is unique (not my taste for Mexican but it's delicious none the less) the atmosphere is great, but they need a stronger management team.
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