I am someone who rarely strays from taking his car to the dealership for service. It always seems difficult to find good independent repair shops absent personal recommendation. However, after literally despairing with the poor quality of the service team at the Las Vegas Porsche dealership, I decided to try something else. I'm so glad I did.
From the outset, it was clear that Todd is extremely knowledgeable about Porsche. Moreover, he was very focused on listening to me as a customer and brainstorming potential solutions for a variety of electrical issues that have plagued my car since new and which have baffled the dealership service team. He was patient and thorough in his explanations. Highly impressive and he may have single-handedly restored my faith in this brand.
His charges were very fair and his entire team seem extremely knowledgeable and customer focused. For example, as I was pulling out of their lot, I lowered and raised the window, not realising that the vehicle was wet and therefore moisture appeared on the outside of the window. Immediately, one of his team came over with a cloth and wiped it clean. If they are that attentive to something so trivial, I can only imagine how attentive they are when servicing the vehicle.
Five stars do not seem enough for this business because I simply cannot imagine how anyone else could be on their level. Clearly, highly recommended and if you own a Porsche I would strongly encourage you to stop wasting your time with the dealership and bring your vehicle here. Rest assured I will be a repeat customer.