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  • Ok. Re doing my review. Check in I wasn't told that detail takes on average witch I find hard to be figure out why yes detail is hard work but in Phx where there are alot of guys on detail line crew. This took 2 1/2 hours. I was not told anytime when I signed up for it. So here I am waiting over 2 hours getting pissed due to fact my car came out fast and thought it was ready. The one person that did care was the person who rang me up. I didn't catch his name, but the second time he came outside to talk witch was close to the 2 hour point I was a little pissed and I think he saw. Offered to get the " so called manager" I explained to him that I waited 2 hours without a time. His come back that he would explain to staff to tell customers. He didn't offer any offers like half off car wash etc. since we live in the area and use there services all the time. I felt bad for detail line. They had 3 guys on shift Monday full bay plus some yahoo wanted to detail a buss so took 2 guys off the line and left 1 guy. I would of pushed the card out of your bay first then detail the buss I personally won't be back. Not even a percent off next service meh.
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