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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My previous experiences are a 4 star but my last is a zero, so I am avg'ing it out to a 2 star. Very recently, I came in for lunch, ordered my food at the front and sat down in the back. As the kitchen is open to the dining area, I started noticing unsanitary actions by the cook. It started off by him putting empty and dirty shipping boxes from food (meat? produce?), ON TOP of the food prep area to cut it down for disposal. As soon as I noticed this, I felt something was off, and I started to pay close attention. Once he threw out the boxes, he then decided to cut down the lettuce on the same prep area without washing his hands or the area itself. Lettuce was removed from packaging, no washing of any kind (neither hands or the lettuce). At the same time, a print out for more orders came in, where he started to handle raw meat with the same unwashed hands and putting it on the grill. Again, no care to wash his hands before or after handling raw meat. His shirt had massive holes in them too around the armpit areas which is surely unsanitary (and unprofessional) on a hot day. The back door where the outside garbage bins are, was open to the kitchen the whole time. At the same time, a young lady was doing some cleaning tasks. I saw her pick up a wet, disgusting rag off the floor and threw it in the garbage. Then using the same unwashed bare hands, to put boxes of new rags on top of the open toppings area to refill the stock below, I guess not a huge deal as she never really touched toppings themselves but still, she put dirty shipping boxes on top of food prep areas. Not cool. The final straw came when my burger was ready. The cook used the same unwashed hands to pick up my cooked burger and buns and put the burger down on the same uncleaned prep area where he was cutting down the dirty food shipping cartons earlier. Before he was going to start the process of adding my toppings, I asked him to wash his hands as I told him of the things I noticed him doing. Of course, he denied it to my face. I then cancelled my order. The front cash lady was nice enough to apologize and give me a refund without any delays. I used to be a regular here, but this has left a bad taste in my mouth so am unsure I will go back. Surely, this would have failed any food safety inspection and hope management sees this, trains properly and enforces better standards. I liked this place for it's reasonable pricing, good portions and variety of toppings but right now, I dry heave thinking of my experience. So not sure if I will give it another chance.
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