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| - Epic Failure Mr. Scott, Epic Failure.
Mothers Day is suppose to be a special day, thanks to Rhythm Kitchen and it's poor service and lack of planning it turned out to be the worst experience my group of 5 mothers and the rest of us have ever had. Reservation for 5:45 for which I may add you could only make with a Credit Card, and yet not seated until close till 7:00 pm. Then had to flag down waiter just to get in a drink order then wait another 15 minutes of so just to have our order taken..
Food was not brought out until about 8:15 or so, and then it was cold at that. Best of all, is all the G.M. and the waiter did was apologize. No offer of discount, free desert, nothing. Not that I was looking for one, but most food establishments in town do this at minimal. They ran out of Lobster, ran out of baked potatoes.......Really on Mothers Day, you didn't see this coming? All I can say is wow. Horrible, Horrible experience. I will never again go to this establishment and I will make sure I tell all of what a poor dining experience I had.
Shame on you for overbooking and poor planning, shame on you, Mr. Scott, and it would be wise of you to instruct you staff on how to better handle customer complaints.
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