Jolta Java. I've had you on my radar for a few months. I remember stopping by once a few years ago and had a pleasant experience. This time... Not so much.
The coffee drink I got was tasty, and I'm very happy that they carry both almond milk AND soy milk for us lactose intolerant folk. This is where my happiness ends.
This place needs a SERIOUS deep clean. The floor was covered in crumbs, the tables were littered with debris of various food and paper products. The fake plants were dusty and if you look up to their massive ceiling, all the huge pipes are COVERED in dust. It's an asthmatic nightmare. People would finish their beverage or food and then the table wouldn't be cleaned for a minimum of ten minutes.
The staff were completely apathetic to all of this. It wasn't busy, so they stood around behind the counter either looking at their cellphones, chit chatting, or watching the Olympics. Sad customer service.
The more I type out, the more I realize that this shop needs more than a cleaning. It needs an attitude and staff adjustment.
I doubt I'll return.