They are never too busy, and they're great with kids! My 11yr old likes to tag along and they have a special cheaper rates for them. They even painted my toddlers nails just to entertain her for free. Most of the workers are pretty friendly some keep a little more to themselves but always great nails done and fair prices $25 pedi, mani+pedi $35, gel color mani $35. They even do waxing. And they're in the mall so the boys and kids got something to do while they wait. I've always had a good experience when getting our nails done here.