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  • ok. I've been a regular here for about a year now and have had nothing but great food and service. I'm not sure what's happening but they better fix it. QUICK. service has been spotty for the last month and my last visit was the last straw. we came in and were led to a table by the window. a table that had a belly up roach on it. we were all kinda shocked and just stared at it. we called the server over and he was about to pick it up!! with his fingers!!! he must have thought about it and then used his rag. he started to walk away and almost like an after-though asked us if we wanted to sit at another table. uh YEA! we ordered our usuals and waited. I started to look around and noticed the place was not as clean as it normally was. debris was building up along the edge of the window by the floor in the back. dirt was also accumulating under the booths, which was in plain eye view from my table. our orders came and my extra noodles on the side were about half of what they used to serve. great... and my basil looked like it had seen better days. one of my meat pieces tasted not so good and my tendon was HARD and had an off taste. overall this place itself looked like it had seen better days also. WHAT'S GOING ON PhoMailan???? we were huge fans, but it seems like since the manager (I think it was the manager) has been gone it has not been the same. it takes a lot for me to put it out there like this and "one star" a business, but come on. fix the problem.
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