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  • worst repair shop. 5 negative stars. (yelp requires a star rating, had to enter 1) big o means big o mistake i have been coming to big o for a while. had a couple isues with them. putting in inferior parts 1,engine mounts for example had to be replaced shortly after they installed them, they said i needed to advise them if i wanted quality parts. 2,alternator installed had to be replaced within a couple of weeks. then when they installed the replacement - they didn't install a mounting bolt. 3, oil change. they broke the dipstick off. took 2 days to repair. the final issue was: i towed my nissan sentra in . would not start. i had replaced the cam and crank shaft sensors. they diagnosed and said bad fuel pump. replaced it and said your car is ready. great i thought. asked how it ran advised it doesnt. $604 for nothing. had to tow it home. filed a complaint. they said they wanted to work with us on this issue. they towed the car back. 1 week later, we were told it needed a new engine. they would deduct the $604 and my bill would be $2800. said it would not turn over. asked if i wanted to junk the car.. my car has 5ok miles on it. i towed it to midway nissan. they diagnosed the issue in 2 hours. fixed it when new mass air flow sensor part installed. given a clean bill of health from midway nissan. this took 2 days due to ordering part. never needed a new engine. i went to show garrett at big o the car and invoice. he said they should be able to diagnose thier cars. so what the heck are they doing at big o. that is the issue with big o. they do not think. i am done with them. angry in the fact i wasted money there and time. don't go to big o. guess the big o stands for big o mistake. please go to midway nissan for your nissan repair.. get quality service, quality parts and trained technicians
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