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  • I love Armstrong McCall. I have been to most of their locations in the valley, and the customer service and stock of product remains consistent in their various locations. They carry products that the more mainstream beauty supplies do not have. They special ordered a haircolor brand for me that I have been chasing for months and months to get ahold of, which was a GODSEND! In regards to the previous review written here, I am very grateful they stand by their anti-diversion policy. Way too many professional beauty supply stores are way too lenient on letting friends and family members come in with them to the store, or not asking for a cosmetology license. This cheapens the whole industry and ruins what us professionals in the cosmetology world stand by and believe in. Letting un-licensed people in a professional beauty supply store and not limiting the quantities of products they buy is the reason we see professional labels in drugstores and EBay and Ross/TJ Maxx type stores selling watered down and non-authentic products that give the real distributors and stylists a bad name. I have had many clients get ripped off by purchasing counterfeit professional products due to relaxed anti-diversion policies in other so-called professional stores. Along with Sweis Inc in Southern California, Armstrong McCall stands by the cosmetology rule of anti-diversion. It may be annoying if you do not have your license with you that day, but I will take a minor annoyance ANY DAY to keep our products authentic. I just hope that we see these businesses THRIVE so they stay in business and never get bought out by the big guys!
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