| rev:text
| - I would probably give these guys 5 stars, but to me 5 stars is for exceptional service.
I had a front porch light not working and I of course tried changing the bulb with no luck. Then I noticed that when I turned the light fixture itself, it would turn on- momentarily, so I figured it must just be a loose wire.
I then started to unscrew the light fixture so that I could check the wiring (I've never done this before, but it looks simple enough on youtube) but decided to call an electrician when I noticed the light fixture wasn't coming off very easily.
I didn't want to end up with it just hanging out of the socket because I pulled on it too hard.
Well, I made an appointment with Eco Electric on their online appointment setter here: http://ecoelectriclv.com/appointment-request/ .
And that's where they lost a "star". Meaning that they didn't call me to confirm, but they did email asking me if a specific time spot would work.
I didn't notice the email until about 10am that morning (I emailed them at about midnight) and I called, but they didn't seem to have any record of me in their system.
That Said...
I still give them 4 stars because they worked to still get me a same day appointment and they did.
The electrician, Joe came out and seemed like a good guy. He though that the problem would be a super simple 5 minute fix, because he sees a lot of sensors go out in these homes.
Unfortunately that wasn't the problem. The problem turned out to be that I needed a whole new light fixture because it was extremely corroded on the inside where the actual bulb screws in.
So he still ended up replacing the sensor, at a very discounted price since he was there and still has to charge for the service call, and he said that the sensor would probably go out very soon anyway since he sees that so often.
So after installing the sensor, what he did was explain to me exactly how to just go to Home Depot and install a new light fixture of my choice, which is very- very easy to do, and this would be cheaper than having him do it.
Some might be thinking, "Well, you ended up having to fix the problem yourself. Why would you still rate them 4 stars", and my answer is simple...
Because despite having to pay for the service call, Joe was very honest and wanted to ensure I didn't spend an extra $80 or more for him to install a new fixture, when I could just go down Home Depot, pay $25 for one and install it myself in just a few minutes.
This also taught me how to fix the problem myself in the future for the back porch light or any other simple light fixtures.
Bottom line, I feel confident these guys are legit...
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