I've had it with BofA and this branch in particular. The parking lot is ridiculously small and presided over by a security guy who takes his job way too seriously ("No, really, I'm going to the bank!). Once in you'll be greeted with the ubiquitous "how's it going?" Well, it would be going a hell of a lot better if we could drop the drivel and process my deposit, thank you. I've switched most of my accounts to Alliance Bank but still have a federal employee withholding account with the bank. Having carelessly run out of company checks I went in the other day to request a counter check. "I'm sorry, we don't do counter checks." Really. Is it that complicated? It seems they do just about everything else because every time I go I'm stuck behind a horde of people with tales of "the wire transfer was supposed to happen" or "there used to be a lot of money in this account." Does anyone at BofA do banking anymore? You know, deposits and withdrawals. Absent of drama, please.
I honestly believe BofA has made a strategic decision to be the bank for the masses. That's fine but it no longer includes me.