I have been to this location a few times, service is the same each time. Bad. End of the day I know it's just ice cream and we go there once every couple months but the staff seems like characters out of a movie who hate their job. Their attitude clearly seems like we are bothering them and we shouldn't have gone somewhere else. I also think it's a reflection of the manager and the owner. This location on bell today I think had the heat on, it was easily 90 degrees in there and the employee gave us the ice cream as if we would sit there and sweat while we ate it. We opted to take it home, but you just get the feeling that the owner of this franchise doesn't care, it's dirty sort of run down and the staff is lazy. I also recall a time I was here at the drive thru and I forgot my glasses so it was rather tough reading the menu, so it took a little longer to order than the kid working wanted, there was no one in front of me and the order was completely incorrect. Some things were right but the specific things I asked for were ignored intentionally. He did however remember to tip the stupid blizzard upside down, which I can't believe Dairy Queen advertises. It's ice cream and you just mixed it up, who cares if it doesn't fall out. I feel bad that the staff has to do this dumb gimmick, but it's the closest DQ to my house and I don't go a lot, so dealing with a dumpy store with employees that are pissed they have to work is bearable since I don't go often