I haven't had my eyebrows done in a while and had forgotten that I needed to help hold my skin taut while she threaded my eyebrows but instead of giving me a gentle and courteous reminder she was quite rude and abrupt with me throughout the whole threading process. She was definitely not customer friendly because she spent the whole time talking to her co-workers while she raked over my brows. I did expect there to be some minor discomfort but once I left the salon the side of my brow started throbbing so I checked in the mirror to find a chunk of my skin on the side of my brow had been raked off! Needless to say that was the first and last time that I patronize that place because I'm sure there are far better and more professional salons out there than this place.