This company was sent out through my home warranty. Perhaps that's why I received such dismissive service vs. a direct call to them, but the end result is the same. I called in a sporadic issue with my plumbing. The tech was here all of 5 minutes telling me stuff it could be and possible fixes, and left. Of course it's still happening. $65 for 5 minutes of advise that I could've looked up on Google.