I have been seeing Dr Griego for about 10 years now and love her! She's wonderful and takes great care of my eyes. She's honest and up-front, always happy and friendly, and very knowledgeable. She even does newborn screenings and is wonderful with our special needs son - who loves his glasses and her office!
The front office staff is usually pleasant however they seem to have a high turn over rate with only Cindy being around as long as I have been going there. I feel like every year when I go in there is someone new training who is not very knowledgeable about the office processes and frames. That being said, we've had wonderful experiences with our children and getting replacement lenses when scratches occur!
My only real negative comment is the lack of frame selection. For the last 4 years I have not been able to find what I am looking for with minimal options in the office. This year I actually bought my frames online and LOVE what I got however when I went to the office to have them adjusted behind my ears I was told they would not help me if I didn't purchase the frames at the office (I had no problem when I walked in to a random office elsewhere with no questions asked). My husband has not gotten frames at the office for the last 3 years since he can never find what he wants. When it comes to kid frames, my 3 were extremely happy with the selection and we get more compliments on our son's glasses than I can count! He has a pair of Solo Bambini glasses and they are amazing!
Overall, I recommend Dr Griego to any and everyone, but for frame selection you may want to get your script and look elsewhere.