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| - Orangewood RV is a good place to checkout if you are buying a new or used rig. We bought a used 2012 rig in October 2016 and had a mixed experience. The following applies to that purchase:
The Pro's:
Very nice people - I liked everyone I worked with.
Low pressure
Good selection
Very willing to work together to make a deal.
They fixed an electrical connection issue without being asked.
They promised the final prep would make sure everything needed would be made good.
The Con's
You must be good at finding problems. Bring an expert if possible.
The "Expert Walkthrough" was not very expert, I knew more about our new rig than the expert.
Multiple problem issues were not fixed that a professional shop should have immediately seen and fixed. i.e. I asked why there was black tar-like goo on the top of the (3) slide-outs of the four year old coach we purchased, and they said they would clean it. After we took delivery, The goo came right back. It turned out the topside rubber seals on all three slide-outs were very sun rotted, and made a major mess when the rubber broke down into a greasy tar-like substance. Very bad. Orangewood wanted big dollars to repair our 3 day old purchase, and could not get the new rubber material for 7 to 10 days, also at significant expense.
Other small things should have been caught by the Orangewood team, like most of the tank sensors did not work properly, and the power cord will connect but not thread onto the power socket. Minor details, but again, caveat emptor.
Bottom line:
Nice people, but Caveat Emptor for sure.
I have put several hundred dollars into repairing things that should not have been faulty, and I am still not finished bringing it back to where it should have been at delivery. It is my own fault for not seeing them, however a professional shop could not have missed knowing they were there, and then they should have fixed them in the delivery prep, but they let it go to sale anyway.
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