They greet you when you enter the store but then they are done with you. We were looking for shoes for an adult woman, an adult man and an 8 year old girl so basically we were all over the store. The entire time my granddaughter was trying on 8 different pairs of shoes two employees stood nearby having a conversation but never offering assistance. In fact a customer walked up to them and waited for them to stop talking and turn to him which they never did and he left in disgust. I gave up looking for shoes for myself because I was too annoyed with the store . When I paid for my Granddaughters shoes the cashier asked if I wanted some kind of loyalty card and I said no I would not because I did not plan on ever returning and told him about the lack of assistance. He didn't care. They had shoes I was interested in but never found. For the price of their shoes you would expect a little assistance.