Had a good run as this was the first iPhone screen I have totally shattered. Mike was very helpful and had my phone looking brand new in 10 minutes! Went with the high quality premium glass for my 6plus as I liked the one year warranty better and Mike showed me the differences to what could happen between the generic vs. the premium. I travel a lot for work, so I couldn't wait for a replacement phone to be shipped. Even then you don't know what type of refurbished phone they have sent you. I was more than happy to pay a little more for the convenience and expertise of iPro.