I am happy to say this review is a "pay it forward" type of review! I went to this Paradise for my lunch break. I had been craving their fontina grilled cheese and creamy tomato soup for over a week prior.
There were many people and it was slightly getting disorganized (I waited behind people who were getting salads and was not told it was ok to go around them for over 5 mins).
I get to the soup station and I was told that they no longer have the creamy tomato soup. I was a bit bummed and just said " oh, that was what I was really looking forward to".
The manager heard my remark and said " We are just so sorry we don't have that soup now, but how about we buy your lunch for your trouble". I couldn't believe it! She was so kind and even gave me a large drink. I have never had such wonderful customer service. That really made my day. I can't wait to go back and give them my business for years to come. I did not catch the manager's name but she was awesome and had a big smile on her face the whole time! My faith in humanity is restored because of this place.