Ok everyone, just because the words "New York" and "Bagel" are in the title doesn't mean it's going to taste like a NY bagel or whatever you associate with that caliber... it's just a name, so put that aside and judge on the "here and now"
Since my sister lives close by, I've actually found myself here many times before I recently moved to charlotte, so at least 10 times and I've never had bad service or a messed up order... don't get me wrong it's been slow at times when the line is out the door (not literally) and I have witnessed a wrong order a time or two, but it seems like they were responsive on fixing it.
Although the staff may not be the friendliest bunch, they seem like they are hard at work and always deliver delicious meals!
They have lots of bagel flavors to choose from and a variety of sandwich menu items to enhance that bagel! Personally I could go for the Bacon Cheddar Cheese bagel plain any day of the week and if I'm in a rush that is usually the order, but if I have more time I put some thought into crafting the perfect bagel sandwich!!
I'd say if you haven't been here, give it a try if you're in the area!! I've never been disappointed and it's one of my "go-to"s in the neighborhood. And if you've had a bad experience or went in a little too judgey, give it another shot as I hope you'll find it much more enjoyable the next time!