The staff are friendly and plentiful but if you've got 15 workers standing around, they should focus less on hugging and high fiving each other and more on letting the bartender get drinks out in a reasonable time.
The duckling buns are the only thing that saved my review from a 1 star. Tighten up appetizer and drink arrival times and empower the staff to be proactive about meat wellness levels. I'll put up with terrible value but not $29 for two pieces of lamb when one piece was blue on the inside. Considering how long it took for service at 5:00 on a Sunday, it just doesn't cut it.