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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • WARNING: DO NOT RENT AT THIS PLACE! THIS PLACE IS SHADY AND DECEIVING. THEY WILL TRY TO MAKE YOU BUY INTO THEIR INSURANCE AND OTHER HIDDEN FEES!!!! i made a car rental reservation here because this was the cheapest deal through my company's work perks. when my boyfriend and i got to the airport, we realized that Ace wasn't at the airport. we had to take a shuttle to go off the property to get to the car rental shop. when i got there, i was helped by a lady who seemed nice. everything seemed fine until she told me that i had to enroll in their "mandatory" 3rd party insurance. i've never had this problem with car rental places where they required me to buy their insurance. i decided to enroll in it so i proceeded to give her my credit card to charge the rental. she gave me the car keys and i asked her "you guys don't have any toyota corollas?" "no we don't, we have a volkswagen" even though i had reserved for a corolla.. my boyfriend came up to the front desk with and pointed out how many bad reviews this car rental shop had. he looked at the forms i was about to sign and told the front desk person if we could decline all insurance. she kept telling him that i couldn't decline the 3rd party insurance. they went back and forth on it, but she was trying her best to manipulate my words, re-word in a way to make it seem like i had already authorized my credit card for the car rental, and tried to redirect the conversation to me since i was the one who was going to rent the car. because i didn't sign the forms yet, my boyfriend told me not to go through with the rental because we were going to be charged for many stupid hidden fees & 3x my estimated price even though i had called in the morning to confirm my car rental estimate price. after we voided my reservation, we took the shuttle back to the airport to rent from Thrifty, which is one of my go to car rentals! i had no problem renting a car and they didn't try to force any "mandatory" 3rd party insurance on me. other customers heard us arguing with the front desk person and a few of them left due to their shadiness as well. Ace car rental is a shady place. they purposely misled people with their location. they get their clients to take the shuttle off the property and because they're stuck at a plaza, that's how they get you to rent from them unless you took the time to take the shuttle back to rent from another car rental like us.
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