I come here often with family or big groups and unfortunately this time around wasn't that great.
If I based this review on all of my visits so far up to now, I would rate it 4 or 5. They're popular for their fajitas and that's what we always get but I find their service is very inconsistent.
So today (labour day) my fiancée and I walked in and was greeted right away by a friendly hostess. She offered the patio, bar and dining area. We decided to stay in the dining area. Right away I noticed there were 6 tables (including ours) with about 2-4 people at each one and one waitress. Our waitress was very nice but she was busy. It took her about 5-10 mins to come to our table but by that time we already knew what we wanted to order (thankfully-not sure how much longer we would've waited if we were given more time), once we ordered she offered to bring us water. It was starting to get a little busier and noticed the manager (I assume it was him anyway based on his attire) started helping. He served us chips and salsa, which is amazing by the way! You can get as many servings as you want but be careful not to eat too much before your meal! We went through two servings and still didn't get our water...I guess she forgot! Instead we asked the manager and he brought it right away.
We ordered chicken fajitas (serving for one) and a bbq bacon poutine. We weren't too hungry and knew that we'd get full from the chips and salsa! Service on the food was quick, quality was ok. They gave us 3 tortillas which wasn't enough, it took a while to get our waitress's attention! By the time we called someone over for more fajitas we had been waiting for at least 5 minutes and our chicken was starting to get cold. Finally the manager brought us more. I had two fajitas, my fiancée had 4. The poutine really wasn't that great but then again...Lonestar is known for their fajitas.
I'll probably be back in the future because the rest of the family loves going so we'll see how it goes next time!