I believe I stated in another review for a Vietnamese restaurant that phos generally tasted all the same. However, this restaurant's pho is actually not as good as the others, for several reasons, including poor ingredient and other sanitary reasons.
I'd have to say that this place has pretty decent service. The owner likes to chat the customers up and is generally extremely cordial. Sometimes he does talk a bit too much because most of the times I eat out with a friend to chat with them, not the restaurant staff. He'll just keep talking and talking about how he's from Philadelphia and his experience and other things, and I can't really tell him to stop talking because I don't want to be a d!ck about it.
Their fresh spring rolls are pretty good. They do fill it with a good amount of pork and shrimp. Can't really get these things wrong.
Moving on to the pho. They're quite stingy with their sides. I usually get the combination pho. The raw flank beef they use is not very good quality. It tastes very... gritty. It just tastes very different from all the other phos I've had before. Does not taste as quality as others. The broth is decent.
One time I was there with my family. The four of us all got pho. My sister's pho came with a hair in it. We returned it for another one. Here's the kicker... They brought the bowl into the kitchen, and not 20 seconds later they came out with another bowl of pho. This time without the hair. My mom didn't say anything for fear my sister would waste her bowl of pho knowing that they probably just took out the hair and brought the bowl back to us (she's only 12 and a very picky eater). Needless to say, we haven't gone back since and probably never will again. The owner is a nice guy though.