First of all, I love that they do free refills on their coffee, especially since I work across the street.
It's a small location, but it's packed all the time! They have great iced coffee, but even better hot coffee. It's jam packed with caffeine which makes a huge difference when you're falling asleep while walking into work.
The staff is really sweet and very talkative so it's a nice place to interact with others.
I guess the location can be inconvenient for people who are just trying to pick up something quick and jump in the car and go... Since street parking is extremely limited and parking garage experiences can be a pain, so just keep that in mind.
Food wise, you HAVE to try one of their breakfast burritos, the ingredients are incredibly fresh and well priced for being in Scottsdale Quarter.