After a terrible experience last time, I gave them a second chance. ONLY because the other shop nearby had a long wait and they had no wait (I should have known better!!!). Again, it was horrible. I go mainly because the bottoms of my feet need a good scraping (cheese grater!) in the summer (I'm a barefoot girl). She did a half-assed job to the bottoms, barely touched my cuticles, and the polish job was atrocious. Never, and I mean NEVER, will I return to this shop. They used to be good but they've fallen off. Total waste of time & money.