My husband and his family have been taking their dogs to this groomer for well over a decade and I definitely understand why! They absolutely love all the dogs that come through their door and they always remember their names when you come back. We take our 15lb and 50lb pups there once every three months or so for $84 and they always come back to me SO HAPPY with either a bow on their head or handkerchief around their neck (which I always love:). I always give the groomers 100 and ask that they keep the change and they are always very grateful for a tip which is refreshing because these days everyone and their mom expects a tip for everything but this place deserves it 100%.