We waited 20 minutes to be seated on the rooftop.
We got contacted that a table was ready for us. Waited 10 minutes for our server to come get our order.
No one came so my boyfriend went to the bar to order our drinks (because we thought maybe we had to go up ourselves). Bartender informed him we order at our table and she'd send someone our way.
We waited 10 additional minutes and no one still came.
Needless to say, we walked out.
No apology. Nothing. Unfortunate.