I came to this place about 3 times and after the last time, it just dropped a star for me. Here's why in a nutshell:
Food:
Generally if your at a pho restaurant, people tend to order pho, duh. So of course my husband and I ordered pho. Compared to Kim Long where everyone seems to go after a crazy night of clubbing on the strip etc. (must be a reason why). This place lack a bit in its flavor. They lack the genuine beef bones stock flavor in the soup and add too much clove that over powered the soup. This is not the garlic clove I'm talking about but a flower bud herb that is in many Asian cooking. (minus 1-star)
Service:
I wasn't too hungry yet and decided to order the kids size which they were nice enough to let me order. The kids pho came with a soda and when I asked for it when my food came, then he tells me "oh its for kids only". In my opinion, I am paying for it so why does it matter? Why didn't he tell me before I ordered? If that's they case, I may have just ordered the regular size which the price wasn't much of a difference now that I didn't get my soda. How much would the soda be for them to serve it anyway.
I do have to admit, their service is great. But that whole soda situation was unnecessary to upset your customer and risk losing them. I just didn't like the fact there was no communication that if I ordered it, that I would not get my soda because I wasn't a kid?? If you allowed a customer to order it, then honor it. (Minus 1-star)
Parking: Plenty
Cleanliness:
Very clean and you can see the whole kitchen which is quite clean too, I'll give them that.