The service in this location was friendly and prompt. I visited the store late afternoon and most of the full cakes were gone. The staff was kind enough to call the other location to check the availability of a particular cake for me. Unfortunately, it was sold out at Queen St W location as well.
At the end, I bought the individual serving cakes. The staff kept the pastries for me while I still had errand to run (it was a warm day with 15 degree) and didn't want my cakes melt. She also gave me a reminder call 15 minutes before the store closed.
If you want more selection of cakes, the main location Queen St West maybe a better bet because there is a kitchen at the back.